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Lies We Bought
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Lies We Bought
About
Hello Birdie
Press
Episodes
Contact
About
Hello Birdie
Press
Episodes
Contact
Episode 31: I Need To Talk To You About Your Extended Warranty
Consumer Culture & Psychology Emily Rask 9/20/26 Consumer Culture & Psychology Emily Rask 9/20/26

Episode 31: I Need To Talk To You About Your Extended Warranty

Extended warranties legally can't call themselves insurance. That one distinction explains almost the entire industry built around fear at checkout.

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Episode 22: The Customer Is Always Right
Consumer Culture & Psychology Emily Rask 9/20/26 Consumer Culture & Psychology Emily Rask 9/20/26

Episode 22: The Customer Is Always Right

"The customer is always right" wasn't a rule, it was a department store hook from 1905. How it turned into something used against the workers it once helped.

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Episode 3: Color Psychology
Consumer Culture & Psychology Emily Rask 5/28/19 Consumer Culture & Psychology Emily Rask 5/28/19

Episode 3: Color Psychology

Red creates urgency, blue signals trust, and none of it is an accident. How brands use color to shape what you buy before logic ever kicks in.

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